Bezala is a software that can be used by employees to add travel expenses such as receipts and mileage claims for reimbursement.
How to get started:
Table of contents
Logging in
Add expenses
When will I receive reimbursement payments?
Who should I ask for help?
1. Logging into Bezala for the first time:
Most customers use the SSO-login (i.e. Microsoft/Google/Okta login), click the correct button based upon your company policy at app.bezala.com/login
2. If SSO login does not work:
Remind company payroll/finance team to create your Bezala user account.
If company does not use SSO login, make sure that your payroll/finance team has added you as a Bezala-user and that you have received a welcome to Bezala email.
3. You can also login with a self-sign-up link. Ask company payroll/finance team for link. See here for more instructions.
Fill in your necessary information once you have logged in. This includes name, and IBAN + BIC for your bank account and your Personal ID number. You can edit this information in your profile by clicking on the white profile icon in the browser version of Bezala. Here is more information about this.
Pro tip: upload your tax card to your profile settings if you are going to ask for reimbursement of Rewards.
Download Bezala application from your App store (iPhone) by searching "Bezala" or Google Play Store (Android) by searching "Bezala – Receiptcamera".
2. Start adding expenses
You can do this either in the browser version or in the mobile application.
Browser version: In the upper-right-hand corner you click the button called "New Expense"
Application: Click "+"-button on the bottom of the view.
Pro tip: If you use the app; first take a photo of your receipt by holding the "+" button. This way some of the information in the Expense form could be automatically filled in for you.
Fill in the expense form. Make sure that all fields are correct (e.g. date, currency and cost).
Add image of receipt if necessary. OBS! one image per expense form.
Maximum size of file: 10 Mb
The following file formats are acceptable for receipts: jpeg, png, gif, heic, heif, pdf
Acceptable file formats for other than receipts: jpeg, png, gif, pdf, doc, docx, xls, xlsx, sheet.
Remember to click "Submit" to send your expense form and attachment for approval.
Pro tip: Do you receive a lot of e-receipts by email?
Copy your specific Bezala email (see more instructions here):
Browser: Click white profile icon ==> click on "copy email" button. Add this to your email address book. Send future e-receipts to this email.
App: Click the main menu in the upper-left corner ==> copy email. Add this to your email address book. end future e-receipts to this email.
Read more about specific expenses and their expense forms:
Pro tip: Use budgets and/or Expense summaries to connect expense forms during the same trip.
Pro tip: Save favorites! By going to the web version in Bezala and clicking on the profile icon you can save the following as default settings:
Default Payment Method
Default Purchase Type
Cost Center
Project
Remember to click "Save" in the lower-right-hand corner after you have chosen your favorites.
3. When will I receive reimbursement payments?
Bezala does not make the actual reimbursement payment into the employee bank account. Bezala has completed its part of the payment process, when the expense has been sent to accounting.
Check list for employees, whose expenses have not yet been sent to accounting:
Make sure your profile is up to date. Is all necessary information there, such as your bank account number (IBAN & BIC) and Personal ID number?
Have you submitted the expense form, i.e. it is not just a draft, it has been sent?
Has the expense gone through the approval cycle? You can see in Bezala if the expense is waiting for someone's approval.
(If your expense is unapproved you will need to edit expense form. Approvers usually write an explanation for unapproved expenses).
If your expense has been sent to accounting, your reimbursement payment should be made within a few bank days. This might vary between companies. Contact your company's payroll team/bookkeeper for more exact information.
4. Who should I ask for help?
As an employee many of the questions you may have, are usually related to your company policy. Therefore, many questions can be answered by your company's payroll/finance team. It is also good to know who your expense approver is, if you have questions about unapproved expenses.
For questions concerning user difficulties that is not related to company policy:
Customer support channels:
Read articles and ask chatbot for help finding more user guidelines: Bezala Help Center
Chat: bezala.com
Email: [email protected]
Phone: +358 45 787 32457
Opening hours:
Weekdays 9-15 (GMT + 2, i.e. Helsinki time)