Transaction state code in archive | Header in opening view and main menu |
|
draft | Waiting to be completed.. | Transaction is pending for some information to be filled in e.g. description..
Fill in the missing information and/or click on Submit button |
reviewing | Waiting for others approval | Transactions that are going through the approval cycle. By opening the transaction form you can check who is the current approver. |
unapproved | Unapproved | Unapproved transactions were reviewed by approver(s), but they were not accepted.
Open the transaction form to view comments from approver. If user edits an unapproved transaction, it will move back to queue to be reviewed again. |
queue | Scheduled to be sent to your bookkeeper or Expenses will be accounted/reimbursed in X hours | Queued transactions are waiting to be moved to accounting. These expenses have gone through approval if the approval process has been set up.
The transactions are sent to accounting according to the schedule in company settings. |
accounted | Sent to your bookkeeper & reimburser dd/mm/yyyy | Accounted transactions have been sent to the accounting software.
|
failed | Failed receipts are marked with red exclamation (!) mark | Transactions which sending to accounting has failed. The error messages are sent to company support person listed in company settings. |
NOTE!
The "failed" transaction status can happen because of different reasons. The most common reasons are:
The user's profile is not up to date, i.e. missing BIC and/or IBAN bank account number or other necessary information. See more about profile settings here.
The attachment is unclear and/or wrong format/file type.
Accepted receipt attachment (Max file size: 10 MB) formats:
Format/file type: jpeg, png, gif, heic, heif, pdf
Accepted attachment (Max file size: 10 MB) formats for all other expense forms:
Format/file type: jpeg, png, gif, pdf, doc, docx, xls, xlsx, sheet