How It Works
When you save a receipt, Bezala checks if another receipt from the same user has the same Printed ID (receipt number extracted by OCR). If a match is found, an automatic comment is added: "This has the same printed ID as [link to duplicate receipt]".
Detection criteria: A receipt is flagged as a potential duplicate if the printed receipt ID (from OCR) matches another receipt from the same user in the same company.
What happens when a duplicate is detected:
A comment is automatically added by "Duplicate Detection"
The comment includes a link to the potential duplicate receipt(s)
An orange duplicate icon appears on the expense in the transaction list
Where to See Duplicate Warnings
Duplicate warnings appear as comments on the receipt form. The comment is added by "Duplicate Detection" and contains links to any possible duplicate receipts. In the expense list (Main menu ==> Expenses), an orange duplicate icon indicates that a receipt has potential duplicates.
What to Do When You See a Duplicate Warning
For users:
Review the linked duplicate receipt
If it's a true duplicate: Delete the duplicate receipt
If it's not a duplicate (legitimate separate purchase): Keep both receipts
For approvers/accountants:
Check both receipts before approving
Can delete non-accounted duplicates
Can mark receipts as "not duplicate" if they confirm the receipts are legitimately separate transactions
Note: A receipt can have multiple potential duplicates. Check all linked receipts (in screenshot down below 2 links 8877 and 8878).
FAQ
Why did I get a duplicate warning?
Bezala detected that another receipt from your account has the same receipt number (Printed ID). This commonly happens when users accidentally upload the same receipt twice.
What about false positives?
Some merchants reuse receipt numbers or users may have legitimate multiple receipts. Different purchases can have matching receipt IDs (rare). Receipts connected to different credit card transactions are typically valid even if flagged.
Does this work on receipts added in mobile app?
Yes. Duplicate detection works on both web and mobile apps.